Privacy Policy

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Residential Proxy Networks (“we“, or “us“) is the owner of the Website, the Dashboard software, the API and any accompanying services, tools, features, published or directly sent content, and applications offered by us (collectively referred herein as “the Services“).

Residential Proxy Networks is constantly concerned about your personal data and privacy, and have conducted this Privacy Policy to help you determine whether to use the Services. By accessing and using the Services, or providing information to us directly or publicly, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy.
Information types being collected:

We collect the following types of data when you use the Services:

When Contacting Us:

When you contact us in order to use our Services, we ask you to provide your email address so we could contact you back, set up your account, and give you access to Residential Proxy Networks’ trial, user dashboard, and tools. Contacting us could be made through online contact forms, contacting directly via email, Skype, and social media platforms.
Before Using Our Services:

We ask for specifications to your expected usage of our Services, to further improve your experience using the Services provided by us, and by that improve the Services provided.
Without providing the information mentioned above, we cannot provide you with a Residential Proxy Networks’ user account.

Please note:

When paying for our Services, you may be asked to provide additional information, for when processing your payments for our services from your account (for example location, etc.).

Data and Processed Information for Marketing Purposes:

We may use your personal data and information to reach you with marketing-related offers.

By providing your contact details via mentioned-above channels, you will receive marketing-related offers and information about our Services.

In any case, where applicable and local laws permit us to contact you with no separate consent, we will contact you under the legal permits of our legitimate interests, or to make you an offer of our services. You can remove yourself from any communication with us by contacting us.

Duration of Data Storage:

Residential Proxy Networks preserves the right to store your data for a period of up to 7 years, from the last communication you had with Residential Proxy Networks. In some cases, we might save your information for a longer period, in order to protect Residential Proxy Networks’ interests against claims, legal activities, or consequences from misusing our Services. More information on the matter of legal use of our Services can be found in our “Licence Agreement”.
Sharing the Data:

When using Residential Proxy Networks’ Services, you allow us to use your information and share it with service providers, and that is made in order to process your personal data as mentioned in those service providers’ Privacy Policies. Such service providers like CRM software, emailing and email tracking services, direct messaging services, payment services (such as PayPal), customer support personnel, data monetization services, and other service providers.

Your personal data is secured only to the extent necessary for the usage of their services. We do not share your raw data with any third parties that are not our service providers.

We do not rent or sell any Personal Information. We may disclose Personal Information to other trusted third-party service providers/partners for the purposes of providing you with the Services, storage, and analytics and to comply with our legal requirements and internal guidelines for the usage of our services. We may also transfer or disclose Personal Information to our subsidiaries and affiliates tracking system.

Your Rights:

Respecting your data and rights means a great deal to us at Residential Proxy Networks.
If you wish to edit your information or delete it, you may email us.

With respect to your personal data you have the following additional rights granted by the General Data Protection Regulation (GDPR);
You may request to:

  1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information.
  5. Object to the processing of personal information by us.
  6. Request to restrict the processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive more information, please contact our Data Protection Officer (“DPO”).

Data processed when visiting our Website:

When you use our Website, we may store cookies on your computer (as well as other tracking technologies like pixels and tracking measures). These tracking measures are activated in order to customize your use of our Website and to use it for business development operations and analysis.

The information can later be retrieved in order to identify you to us. You are able to delete your Cookies storage from your web browser and/or set the browser used to prevent collecting such data.

To find out more about Cookies, visit www.allaboutcookies.org.
Which Cookies are we using?

  • Residential Proxy Networks – Registration / Analytics
  • Google – Analytics / Advertising
  • LinkedIn – Marketing / Advertising
  • Facebook – Marketing / Advertising
  • Google Tag Manager – Marketing / Analytics
  • Links to other websites

Our Website may provide links to other websites for your convenience and information. These websites operate independently from us. Linked websites may have their own privacy policies, which we strongly suggest you review. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

Discloser:

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

Our Website may provide links to other websites for your convenience and information. These websites operate independently from us. Linked websites may have their own privacy policies, which we strongly suggest you review. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
Business Transfers

If Residential Proxy Networks, or substantially all of its assets, were acquired, user information would be one of the assets that may be transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Residential Proxy Networks may continue to use your personal information as set forth in this policy.

Updates Regarding Privacy Policy:

Residential Proxy Networks may change its Privacy Policy from time to time, and in Residential Proxy Networks’ sole discretion. Residential Proxy Networks encourages its visitors and users to frequently review this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.